Car share at Birch House

Your new EV is parked downstairs.

Book the Lexus RZ 450e from the app and pick it up in the building.

Insurance is included.
Lexus RZ 450eelectric SUV, parked on-site
24/7self-serve access
1 appreserve, unlock, extend, and end

How it works

Book, unlock, drive, return.

The app handles the whole trip — whether you ride now or reserve ahead.

1

Download

Get the Kite app and create your account. Drivers must be 23+ with a valid driver’s licence.

2

Ride now or reserve

Grab a vehicle on the spot with Ride Now, or Reserve one for a time that works.

3

Unlock

Use the app to unlock at the Kite hub.

4

Return

Bring it back to the Kite spot and plug in the charger.

On-site at Birch House

Meet the fleet.

Book the Lexus RZ 450e from the app and pick it up on P1.

Lexus$0.29/minThe Kite Lexus RZ 450e electric SUV on the street outside Birch House

Lexus RZ 450e

A roomy electric SUV for passengers, bags, and longer trips.

Up to 350 kmrange
5 seatsSUV space
AWDall-season

Find your hub

Find the Kite hub.

The cars are parked on P1 at Birch House — and you do not have to live in the building to book one.

Level P1A Kite car parked at the Birch House hub by the Kite Unlock wall

Go to P1.

Take the elevator to P1 and follow the Kite signs.

  • 1Take the elevator to P1.
  • 2Look for the marked Kite bay.
  • 3Unlock from the app and start your trip.
Not a resident?

Kite at Birch House is open to the public, you do not need to be a resident to use this service. Book the car in the app first, then:

  • 1Enter through the overhead garage door on Cooperage Street, a few metres south of Front Street East — use the north door, closest to Front Street East. The sensor opens for pedestrians as well as vehicles.
  • 2Walk down the ramp and turn right to reach the mobility hub.
  • 3Unlock the car from the app and start your trip.
  • 4Bring the car back through the garage and park it in the same Kite bay.
  • 5Exit through the pedestrian exit near the Kite hub.

Pricing

Simple trip pricing.

Pay by the minute, or reserve ahead and save more.

Reserve ahead and save more

Book a vehicle for a set block of time

Book ahead · the longer the trip, the more you save

Fall rates, shown against the regular $0.40/min rate.

  • Quick Trip1 hour$24.00$16.99
  • Short Stop2 hours$48.00$24.99
  • Day Trip4 hours$96.00$34.99
  • Get Away8 hours$192.00$64.99
  • Over-Nighter24 hours$576.00$94.99

Prices do not include taxes or applicable fees. Fall rates are subject to change. Start your trip within 60 minutes of your reservation. Late returns may incur a fee.

Insurance is included with every trip. Charging at the Kite hub is included; public charging on the road is your responsibility.

When to use Kite

Good for errands, day plans, and short rides.

Loading groceries into the Lexus RZ 450e

Errands

Groceries & pickups

When the trip has cargo, timing, or distance.

Friends out shopping in the city

Out for the day

Shopping & city plans

Book a few hours when you need more time.

The Lexus RZ 450e on a quiet city street at night

Off-peak

Late-night runs

Grab a car with Ride Now when the roads are quiet.

A couple by the open trunk of the Lexus RZ 450e at the beach

Getaways

Beach & day trips

Reserve for the day and head out of town.

Tents pitched beside the Lexus RZ 450e under the stars

Overnight

Camping & weekends

Take the Over-Nighter rate for 24 hours out.

The Lexus RZ 450e at a lakeside cabin campsite at night

Escapes

Cabins & longer trips

Insurance is included on every trip.

Questions?

Common questions

What do I need to sign up?

You must be 23 or older with a valid driver’s licence. The Kite app walks you through account approval.

Do I need my own insurance?

No. Insurance is included with every trip.

Who pays for charging?

Charging at the Kite hub is included. If you need to charge while you’re away, public charging costs are your responsibility. The Kite app provides guidance on finding and using compatible charging stations.

Where do I pick up the car?

On P1 at Birch House. Follow the Kite signs to the hub.

Can I book if I don’t live at Birch House?

Yes — the cars are open to the public, not just residents. Book in the Kite app first, then enter through the overhead garage door on Cooperage Street (the north door, closest to Front Street East — the sensor opens for pedestrians too) and walk down the ramp, turning right to reach the mobility hub. Unlock the car from the app and start your trip. Bring it back through the garage, park it in the same Kite bay, and exit through the pedestrian exit near the hub.

What if I need help?

Email support@kitemobility.io or call 1-855-554-KITE.

Need help?

Contact Kite support.

For help signing up, using the app, or handling an issue at the vehicle, contact Kite directly.

support@kitemobility.io
1-855-554-KITE

Ready when you are

Get the Kite app.

Create your account now so you are ready for your first trip.

Get the Kite app

Free to join · trip pricing shown before you drive

QR code to download the Kite app

On a computer? Point your phone's camera here to go straight to the app.